Microsoft TeamsやWebチャネルを通じた定型的な質問には社内のAIアシスタントが回答するほか、IT関連の業務に必要な記事、テキスト、画像などを提供します。さらに、OCR技術とディープラーニングモジュールを組み合わせることにより、テキストマイニングを実施し、過去の専門家が回答した内容をもとにユーザーの質問に回答します。
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