We appreciate your selection of our SmartRobot and AI-Call Admin Portal service (the “Services”) provided by the INTUMIT SmartRobot+ platform (the “Platform”) (“we,” or “us”). Before utilizing our Platform, please take the time to carefully review the Terms of Use (the “Terms”). These Terms apply to both SmartRobot and AI-Call Admin Portal Services. By registering and accessing the Platform, you (“user,” “you,” or “your”) acknowledge that you have read and agreed to these Terms. All content on this page constitutes part of your agreement with us. If you disagree with any part of the Terms, kindly refrain from using the Platform’s services.
Similar to SmartRobot, AI-Call Admin Portal can connect with multiple channels.
You are solely responsible for all content uploaded or published to the Platform and subsequent communications, including text, images, audio, and visual files. When using the Platform, you agree to adhere to online etiquette and applicable regulations, and you will not:
We do not pre-screen or monitor user-uploaded content but will cooperate with authorities as required. In such cases, fees may not be refunded.
As providers of AI services, we require a worldwide, full license from users to use, alter, reproduce, publicly transmit, adapt, and distribute the content uploaded or published. This perpetual license survives the termination of the service. This content may also be used for platform optimization purposes.
The software, program, and all Platform content, including logos, trademarks, text, images, videos, and design elements, are our intellectual property. Unauthorized use, reproduction, distribution, or alteration of any content is prohibited. Republishing or quoting requires prior written consent. Violation may result in liability for damages. We reserve the right to suspend or terminate accounts for infringement. To report infringement, contact us at sales@intumit.com with details and proof of ownership.
We reserve the right to interrupt or suspend services under circumstances such as necessary maintenance, network equipment breakdowns, network service interruptions, force majeure events, or overdue bills.
The responsibility sphere that the Authorizer will take for the product is limited to the replacement of software media or sales return of payment fund. The Authorizer or his supplier, under any circumstance, is not liable to the Authorized Person for any damage, claim or expense charges, not liable for any inevitable, indirect and additional damage, and not liable for loss of profit or balance. It is also the case that even the Authorizer has acknowledged beforehand such loss, damage, claim, expenses or the claim from any other third party. The Authorizer represents the supplier only on no guaranty and limitation issues regarding guaranty and responsibility are mentioned in the license agreement. The Authorizer does not represent the supplier on any other issues or purposes. NEITHER INTUMIT NOR ANY OTHER PARTY INVOLVED IN CREATING, PRODUCING, OR DELIVERING THE SERVICES OR CONTENT WILL BE LIABLE FOR ANY INCIDENTAL, SPECIAL, EXEMPLARY OR CONSEQUENTIAL DAMAGES, INCLUDING LOST PROFITS, LOSS OF DATA OR GOODWILL, SERVICE INTERRUPTION, COMPUTER DAMAGE OR SYSTEM FAILURE OR THE COST OF SUBSTITUTE SERVICES ARISING OUT OF OR IN CONNECTION WITH THESE TERMS OR FROM THE USE OF OR INABILITY TO USE THE SERVICES OR CONTENT, WHETHER BASED ON WARRANTY, CONTRACT, TORT (INCLUDING NEGLIGENCE), PRODUCT LIABILITY OR ANY OTHER LEGAL THEORY, AND WHETHER OR NOT INTUMIT HAS BEEN INFORMED OF THE POSSIBILITY OF SUCH DAMAGE, EVEN IF A LIMITED REMEDY SET FORTH HEREIN IS FOUND TO HAVE FAILED OF ITS ESSENTIAL PURPOSE. IN NO EVENT WILL INTUMIT’S TOTAL LIABILITY ARISING
OUT OF OR IN CONNECTION WITH THESE TERMS OR FROM THE USE OF OR INABILITY TO USE THE SERVICES OR CONTENT EXCEED THE AMOUNTS YOU HAVE PAID TO INTUMIT FOR USE OF THE SERVICES OR CONTENT. THE LIMITATIONS OF DAMAGES SET FORTH ABOVE ARE FUNDAMENTAL ELEMENTS OF THE BASIS OF THE BARGAIN BETWEEN INTUMIT AND YOU.
You may unlink your chatbot and Messaging Platform Account at any time. We reserve the right to terminate your account without notice if you fail to comply with the Terms, if third-party claims arise, or if your actions affect the Platform’s proper functioning.
These Terms are governed by the laws of the Republic of China (R.O.C.), and the Taiwan Taipei District Court has jurisdiction for the first instance.
Disputes will be settled through arbitration under the Rules of Arbitration of the International Chamber of Commerce, except for certain individual actions or seeking injunctive relief.
We reserve the right to make changes or modifications to the Terms at any time without notice. Your continued use of the Platform after updates constitutes acceptance of the current Terms.
For any questions about the Terms of Use, please contact us at sales@intumit.com
