You are solely responsible for all content uploaded or published to the Platform and the subsequent communications, including, without limitation, text, image, audio, and visual files. When using the Platform, you agree to follow online etiquette and applicable regulations, and will not:
As a chatbot building and management, and AI customer analytics services, we require a worldwide, full license from users, so we and the Messaging Platform Account that links with your chatbot may use, alter, reproduce, publicly transmit, adapt, and distribute the content you uploaded or published to your chatbot. This license is perpetual and shall survive the termination of the chatbot.
AI chatbot’s ability to efficiently reply to messages is crucial for a more stabilized system and comprehensive functions. You hereby agree to grant us a license to use any uploaded or published content and the operational behavior on the Platform for the purposes of platform optimization.
If you do not consent to the above-mentioned authorizations, do not upload or save submitted content, by any means, to the Platform.
The software, program and all contents of the Platform, including, but not limited to, logo, trademark, text, image, video, service framework, website layout, and webpage design are the intellectual properties owned by us in accordance with the law. Without authorization, the user cannot use, alter, reproduce, publicly transmit, adapt, distribute, publish, publicly release the contents, and cannot reverse engineer, de-compile, or disassemble any function, software, and program. If you want to quote or republish the aforementioned contents, you shall obtain prior written consent from us. In case of violation, you shall be liable for losses or damages (including, but not limited to, litigation cost and attorney fee) to us according to law.
If you are involved in the infringement as mentioned above, we have the right to immediately suspend all or part of the operation of your chatbot, and suspend or permanently terminate your account.
If you believe your intellectual property right has been infringed on the Platform, please send the details of infringement and your contact information, together with the statement of intellectual property ownership to firstname.lastname@example.org
To the extent any portion of the Services is made available to you for a fee, you authorize Intumit to bill your payment instrument on a periodic basis in accordance with such terms. All amounts paid are non-refundable and we reserve the right to change our prices in the future. Your continued use of the Services after the price change goes into effect constitutes your agreement to pay the changed amount. Intumit may choose to bill through an invoice, in which case, full payment for invoices issued must be received by the specified date or the Services may be terminated. Unpaid invoices are subject to a finance charge of 1.5% per month on any outstanding balance, or the maximum permitted by law, whichever is lower, plus all expenses of collection. If you dispute any charges, you must notify Intumit within thirty (30) days after the date Intumit invoices you or bills your payment instrument, as applicable. You shall be responsible for all taxes associated with Services other than all applicable Taiwan taxes based on Intumit’s net income.
The Platform adopts reasonably practicable technology and method to maintain the proper functioning of our system and chatbot. Nevertheless, we reserve the right to interrupt or suspend the Platform’s services under the following circumstances:
The responsibility sphere that the Authorizer will take for the product is limited to the replacement of software media or sales return of payment fund. The Authorizer or his supplier, under any circumstance, is not liable to the Authorized Person for any damage, claim or expense charges, not liable for any inevitable, indirect and additional damage, and not liable for loss of profit or balance. It is also the case that even the Authorizer has acknowledged beforehand such loss, damage, claim, expenses or the claim from any other third party. The Authorizer represents the supplier only on no guaranty and limitation issues regarding guaranty and responsibility are mentioned in the license agreement. The Authorizer does not represent the supplier on any other issues or purposes. NEITHER INTUMIT NOR ANY OTHER PARTY INVOLVED IN CREATING, PRODUCING, OR DELIVERING THE SERVICES OR CONTENT WILL BE LIABLE FOR ANY INCIDENTAL, SPECIAL, EXEMPLARY OR CONSEQUENTIAL DAMAGES, INCLUDING LOST PROFITS, LOSS OF DATA OR GOODWILL, SERVICE INTERRUPTION, COMPUTER DAMAGE OR SYSTEM FAILURE OR THE COST OF SUBSTITUTE SERVICES ARISING OUT OF OR IN CONNECTION WITH THESE TERMS OR FROM THE USE OF OR INABILITY TO USE THE SERVICES OR CONTENT, WHETHER BASED ON WARRANTY, CONTRACT, TORT (INCLUDING NEGLIGENCE), PRODUCT LIABILITY OR ANY OTHER LEGAL THEORY, AND WHETHER OR NOT INTUMIT HAS BEEN INFORMED OF THE POSSIBILITY OF SUCH DAMAGE, EVEN IF A LIMITED REMEDY SET FORTH HEREIN IS FOUND TO HAVE FAILED OF ITS ESSENTIAL PURPOSE. IN NO EVENT WILL INTUMIT’S TOTAL LIABILITY ARISING OUT OF OR IN CONNECTION WITH THESE TERMS OR FROM THE USE OF OR INABILITY TO USE THE SERVICES OR CONTENT EXCEED THE AMOUNTS YOU HAVE PAID TO INTUMIT FOR USE OF THE SERVICES OR CONTENT. THE LIMITATIONS OF DAMAGES SET FORTH ABOVE ARE FUNDAMENTAL ELEMENTS OF THE BASIS OF THE BARGAIN BETWEEN INTUMIT AND YOU.
You may unlink the chatbot and your Messaging Platform Account.
If you no longer want to use the Platform and chatbot (including, but not limited to, switching to other chatbot building platform), please send the termination application to email@example.com
To maintain the proper functioning of the Platform, and protect the rights and interests of our users, we reserve the right to, without prior notice, permanently terminate your account and remove all content uploaded or published to the Platform, and you shall be liable for losses or damages incurred to us and the Platform. Circumstances that may result in such termination include:
Access management is supported by the Platform. The Project Owner for each chatbot can grant admin access to multiple users.
Project Owner can exercise the “Ownership Transfer” function of the Platform at any time, and, if mutually agreed, the chatbot ownership and payment obligations will be transferred to the other user.
This Terms shall be governed by, construed and enforced in accordance with the laws of the Republic of China (R.O.C.), and the Taiwan Taipei District Court shall be the court of jurisdiction for the first instance.
You and Intumit agree that any dispute, claim or controversy arising out of or relating to these Terms or the breach, termination, enforcement, interpretation or validity thereof or the use of the Services or Content (collectively, “Disputes”) will be settled under the Rules of Arbitration of the International Chamber of Commerce by a single arbitrator appointed in accordance with the said Rules, except that each party retains the right: (i) to bring an individual action in small claims court and (ii) to seek injunctive or other equitable relief in a court of competent jurisdiction to prevent the actual or threatened infringement, misappropriation or violation of a party’s copyrights, trademarks, trade secrets, patents or other intellectual property rights. The arbitrator’s decision shall follow the plain and natural meaning of the relevant documents and shall be final and binding. Judgment upon the award may be entered in any court of jurisdiction. The arbitrator will have no power to award damages inconsistent with this Agreement. All aspects of the arbitration will be confidential.
Last updated: December 19, 2019