Digital Transformation (DX) with AI
Enhance CX with Conversational AI
Based on a quasi-nervous system and NLP technologies, SmartRobot is here for enterprise support, resolve problems efficiently, provide 100% customer satisfaction, 24/7 support, enhance customer experience, and more.
Intumit developed SmartRobot based on artificial intelligence (AI) and machine learning (ML) technologies to help enterprises establish automate smart service platforms across Websites, FB Messenger, LINE, WeChat, WhatsApp, Microsoft Services, APPs, and many other popular channels, can integrate with other different service platforms such as Salesforce, ServiceNow, Amazon Connect, Box, AEC, and many other CRM/ERP/VCI/etc systems.
Omni-Channel Automate Conversational AI Integrate
From Anywhere, Anytime.
SmartRobot AI Platform
SmartRobot build with Microsoft Azure AI platform, and it supports Omni-channel intelligent customer services integration readiness with KM, CTI, IVR, CRM system, and Microsoft Cognitive Service to help enterprises achieving the perfect 24/7 customer experience. With more than 550 customers in Greater China area, Intumit concentrating on the development of AI VAC technology and data analysis especially in the financial services industry.
Solution (I) 24/7 Smart Marketing Module
Professional Consultant for answering industry-specific questions.
Government Open Data Information for 24/7 Smart City approach.
Solution (II) Rich Data Sources for Multi-Channel Services
Integrate SmartKYC and SmartOMS for Customer Big Data Analytics.
Natural Language Conversation to manage more than 20 languages.
Solution (III) Virtual Customer Assistant
Superb E-Customer Service for all industry.
Integrated with voice recognition. (TTS/STT)
Get information without direct typing.
Solution (V) Chatbot HelpDesk for Office 365
Streamline Office 365 for user.
Q/A task and problem-solving for Office 365 (Microsoft 365) products.
Solution (VI) Azure AI OCR for SmartRobot
Built with Microsoft Computer Vision API.
SmartRobot + AI OCR + SmartKMS.
Solution (VII) Health Management
Personal assistant for drug safety and notification.
Medication reminder, schedule reminder, appointment reminders, etc.
Connect with mobile map location to lead user to the nearest hospital. (LBS)
Solution (VIII) Smart Devices
Personalized Smart Speaker Integration (Ex. Echo Show, Google Home, Apple HomePod, Google Nest, and more.)
Solution (IX) Public Service Chatbot
For Governmental Q&A services.
OpenData integration.
Empower Digital Transformation with Conversational AI
Versatile Q&A Management
Friendly User Interface
Powerful Machine Learning
Visual Data Analytics
Flexible Deployment Model
Intelligent Omni-Channel Customer Service
Automated Recommend
Labor Cost Reduction
Microsoft Collaboration
