Schneider Electric x INTUMIT
Agentic AI, Copilots and AI Agents for the EcoStruxure Ecosystem
Agentic AI for the Schneider Electric Ecosystem
Schneider Electric is a global leader in energy management and industrial automation. Through the EcoStruxure architecture, spanning Connected Products, Edge Control, and Apps, Analytics & Services, Schneider powers buildings, power distribution networks, data centers, infrastructure, and industrial operations around the world. The platform continuously generates operational data, alarms, energy metrics, maintenance records, and asset information.
INTUMIT supplies what sits above it. The Agentic AI Admin Portal transforms EcoStruxure data, power-system events, building alarms, DCIM notifications, maintenance manuals, SOPs, sustainability records, and operational documentation into a governed, multilingual, conversational layer. AI agents can interpret trends, investigate alarms, retrieve the correct procedure, correlate information across systems, draft work orders or incident reports, and maintain a complete audit trail of every action and recommendation.
The result is an intelligence layer that connects people, operational knowledge, and Schneider systems through secure AI copilots and agents that accelerate troubleshooting, decision-making, maintenance, customer service, and sustainability operations.
We work alongside Schneider Electric Alliance Partners, EcoXpert partners, system integrators, panel builders, electrical contractors, facility operators, data center operators, utilities, energy-service companies, and sustainability consultancies to deploy practical Agentic AI solutions on top of existing Schneider environments.
INTUMIT: AI & Orchestration Layer
- Agent orchestration, multi-step reasoning, and enterprise AI workflows across complex operational processes.
- Conversational experiences across voice, web, mobile, kiosks, Microsoft Teams, LINE, and enterprise channels.
- Multilingual AI assistants with natural-language understanding and voice interaction.
- Governed knowledge retrieval across manuals, SOPs, commissioning records, standards, and operational history.
- Integration with CMMS, ERP, ITSM, workflow, approval, and business systems.
- Local implementation, customization, onboarding, training, and support services.
Schneider Electric: Operational Foundation
- Access to EcoStruxure platforms, operational data, and system APIs.
Certified deployment paths across edge, on-premise, and operational environments. - Connected assets, instrumentation, automation, energy, and infrastructure systems.
- Equipment documentation, engineering references, asset information, and spare-parts content.
- Market access through Alliance Partners, EcoXpert partners, and EcoStruxure Exchange.
- Product expertise, roadmap alignment, and enterprise support services.
What INTUMIT and Schneider Electric Each Bring
Schneider provides the systems that generate operational insight; INTUMIT provides the AI agents that connect that insight to people, decisions, and actions across the enterprise. Schneider’s platforms are highly capable within their respective domains. INTUMIT complements them by operating across systems, workflows, and organizational boundaries, connecting operational data with the people and processes that act on it.
Cross-System Intelligence
One question answered across EcoStruxure IT, Building Operation, Power Monitoring Expert, Resource Advisor, CMMS, and ERP systems, rather than being limited to a single product’s data.
Customer Knowledge, Not Just Platform Data
AI agents work with the customer’s own SOPs, commissioning records, operating procedures, permits, contractor documentation, incident history, and business processes alongside Schneider data.
For the People Doing the Work
Information is delivered where work happens: voice at the equipment, mobile in the field, Teams for managers, kiosks for operators, and messaging platforms for contractors, all in the user’s preferred language.
From Insight to Action
Beyond answering questions, agents draft work orders, initiate workflows, route approvals, trigger notifications, and maintain a complete audit trail of actions taken.
Customer-Controlled Deployment
Deployable within approved customer environments, whether on-premise, at the edge, or in private cloud architectures, using AI models aligned with security, governance, and compliance requirements.
1. EcoStruxure Platform
The common data and operations layer
EcoStruxure connects assets, infrastructure, buildings, plants, data centers, and energy systems into a unified operational environment. INTUMIT’s AI agents act as a conversational and reasoning layer across EcoStruxure, helping users navigate information, correlate events, and automate workflows that span multiple Schneider platforms.
- Enterprise Operations Copilot
- Cross-System Alarm
- Correlation Agent
- Operations Knowledge Assistant
- Work Order & Ticket Automation
- Executive Operations
- Dashboard Copilot
2. Smart Buildings
A natural fit for AI-driven operations
Building operators manage thousands of alarms, service requests, maintenance activities, and tenant inquiries. Agentic AI transforms Building Operation data, O&M procedures, and facility knowledge into a unified service desk experience.
- Building Operations & Tenant Service Desk
- Alarm Triage & Work Order Automation
- Facility Knowledge Assistant
- Energy & Occupant Experience Copilot
- Visitor, Access & Facility
- Request Assistant
- Building Maintenance Copilot
3. Industrial Automation
From alarms and manuals to operational decisions
Industrial systems generate alarms, maintenance records, engineering documentation, and operational data that are difficult to access under time pressure. AI agents help operators, technicians, and engineers make faster decisions.
- Line-Side Fault Triage & Work Order Agent
- Technical Manual & Spare Parts Copilot
- Production Knowledge & Shift Handover Copilot
- Maintenance Troubleshooting Assistant
- Engineering Knowledge Assistant
- Root Cause Investigation Agent
4. Data Center
Operational intelligence for critical infrastructure
Data center teams continuously balance uptime, capacity, power, cooling, and operational risk. AI agents help teams understand infrastructure conditions and act faster.
- Data Center Alarm Triage Copilot
- Capacity & Utilization Advisor
- Incident Response Assistant
- Cooling & Power Optimization Advisor
- Operations Runbook Assistant
- NOC Knowledge Copilot
5. Smart Grid & Energy
Operational intelligence for distributed energy networks
As energy systems become more distributed and renewable-heavy, operators must manage increasing complexity across grid assets, substations, and field operations.
- Grid Operations Assistant
- Outage Response Copilot
Field Crew Knowledge Assistant - Renewable Asset Performance Advisor
- Distribution Network Incident Copilot
- Utility Customer Communications Agent
6. Energy & Power Management
Turning energy data into operational action
Power-monitoring and distribution platforms generate extensive energy, quality, and asset-performance data. AI agents help users move beyond dashboards toward informed actions.
- Energy, Tariff & Demand-Response Advisor
- Power Quality Investigation Copilot
- Consumption Anomaly Detection Assistant
- Utility Operations Copilot
- Power Distribution Knowledge Assistant
- Electrical Maintenance Planning Agent
7. Sustainability & Digital Services
From reporting burden to continuous intelligence
Organizations increasingly face pressure around ESG reporting, emissions tracking, compliance, and supplier engagement. AI agents reduce administrative workload while improving transparency.
- ESG & Decarbonization Reporting Agent
- Sustainability Data Collection Assistant
- Supplier ESG Compliance Copilot
- Carbon Disclosure Automation
- Energy & Emissions Intelligence Assistant
- Resource Advisor Copilot
Schneider Electric provides the infrastructure, automation, energy, and operational technology layer that generates the data. INTUMIT provides the AI agent and decision-support layer that helps people understand, act on, and automate workflows around that data.
EcoStruxure IT: Data Center Infrastructure Management
EcoStruxure IT provides comprehensive visibility and control across both IT assets and supporting infrastructure, including power, cooling, environmental systems, UPS, and battery assets. The platform helps data center operators improve reliability, optimize energy consumption, and reduce the risk of service disruptions through continuous monitoring and operational intelligence. Platforms can be applied to:
1. Real-Time Monitoring
Continuously monitors critical infrastructure such as power systems, cooling equipment, temperature, humidity, UPS units, and battery health. Operational anomalies are detected early and immediately escalated through centralized dashboards and mobile notifications.
2. Capacity Planning
Provides insight into rack utilization, available power capacity, and cooling headroom, enabling operators to plan new deployments confidently while avoiding resource constraints and infrastructure overload.
3. Efficiency Optimization
Tracks energy-performance metrics such as Power Usage Effectiveness (PUE), helping operators identify optimization opportunities, reduce energy consumption, lower operating costs, and support sustainability objectives.
4. Predictive Maintenance
Leverages operational data, equipment health indicators, and analytics to identify potential failures before they occur, allowing maintenance teams to proactively address issues and minimize unplanned downtime.
5. Reporting & Compliance
Automates the generation of operational reports, audit records, compliance documentation, and sustainability reporting, providing greater visibility into performance, governance, and environmental metrics.
Customer's Benefit
The result is a governed operational intelligence layer that helps organizations reduce downtime, improve workforce productivity, accelerate decision-making, preserve institutional knowledge, strengthen compliance, and unlock greater value from their existing Schneider Electric ecosystem.
From Monitoring to Action
Telemetry, alarms, energy readings, and operational data already collected by Schneider platforms are transformed into actionable recommendations, guided workflows, and AI-assisted decisions. Instead of simply seeing what happened, operators understand the impact, the likely cause, and the next best action to take.
Faster Response, Less Alarm Fatigue
AI agents correlate and prioritize alarms, eliminating duplicate notifications and helping operations teams focus on the events that truly require attention. This reduces alarm overload, improves operational awareness, and shortens mean-time-to-resolution (MTTR).
Knowledge Accessible to Everyone
Natural-language interactions in multiple languages allow operators, technicians, contractors, and service personnel to access information instantly, without extensive platform training or specialist knowledge. Complex systems become easier to use and support a broader workforce.
Secure and Deployment-Flexible
Operational and infrastructure data remains within the customer’s approved environment, whether deployed on-premise, at the edge, or within existing Schneider architectures. Organizations maintain control over sensitive operational information while still benefiting from advanced AI capabilities.
Trusted, Source-Cited, and Audit-Ready
Every AI response is grounded in approved documentation, operational records, standards, and procedures. Responses include traceable sources and audit trails, supporting compliance requirements, operational governance, sustainability reporting, and ESG assurance activities.
Enhances Existing Systems, Not Replaces Them
The AI layer integrates with existing CMMS, ERP, ticketing, notification, maintenance, and approval workflows. Organizations can leverage current Schneider and enterprise investments while adding a conversational and reasoning layer that improves productivity across operations.