Strengthening Corporate Governance

Stakeholder

Stakeholder Object Topics Content Responsible Unit Communication Channels
Customer Domestic and Foreign Customers Compliance Customer Service & Privacy Anti-corruption and Fair Trade Unscheduled customer site audits and audit questionnaires Irregular phone calls, faxes, emails, letters Business Development Center
Contact: Vice President Mr. Wang
Tel: +886-2-2912-2100
Staffs General Employees, Contracted Employees, Foreign Employees, Interns Training and Development Talent Recruitment and Retention Salary and Benefits Labor Relations and Human Rights Occupational Safety and Health Regular and irregular meetings and education training Irregular internal announcement e-mail Welfare Committee Quarterly labor-management meeting Irregular case interview Annual health check Organization Operation Center Human Resources Department
Contact: Mr. Chen
Tel: +886-2-2912-2100
Supplier Suppliers, Outsourcers, and Other Partners Compliance Customer Service and Privacy Guarantee Anti-corruption and Fair Trade Labor Relations and Human Rights Supplier Management Irregular phone calls, faxes, emails, letters Irregular interview Reports or appeals from Mails Supplier Survey Organization Operation Center Purchasing Unit
Contact: Mr. Chen
Tel: +886-2-2912-2100
Shareholder Investors, Shareholders Company Financial Information Operating Status Corporate Governance Customer Service and Privacy Guarantee Spokesperson and acting spokesperson system General annual meeting Organize briefings from time to time with legal persons, or accept interviews and telephone interviews from legal persons related to domestic and foreign investments Company website Head of Corporate Governance
Contact: Vice President Ms. Li
Tel: +886-2-2912-2100
Working Community Neighboring Communities Social Care Charitable Activities Environmental Protection Human Rights and Labor Rights Company website Irregular phone calls, faxes, emails, letters Organization Operation Center
Contact: Vice President Mr. Yan
Tel: +886-2-2912-2100
Media Environmental Protection Groups, Charity Groups, Media Social Care Charitable Activities Corporate Governance Company website Irregular phone calls, faxes, emails, letters Irregular press conference Irregular media interviews Irregular press release Head of Corporate Governance
Contact: Vice President Ms. Li
Tel: +886-2-2912-2100
Government Agencies Business-related Directive Agencies (Ex. County and City Government, Fire Protection, Police, Labor Safety, Environmental Safety and Security Agencies, Financial Management Committee, etc.) Regulatory Compliance Environmental Protection Human Rights and Labor Rights Corporate Governance The agencies reporting system Irregular phone calls, faxes, emails, letters Organization Operation Center
Contact: Vice President Mr. Yan
Tel: +886-2-2912-2100
Employees and external parties Company Stakeholders Establish a corporate culture of honest management and develop sustainable business operations Report mailbox Audit Office
Contact: Audit Mr. Zhang
Tel: +886-2-2912-2100