Stakeholders
| Stakeholder | Target | Topics | Content | Responsible Unit | Communication Channels & Grievance Mechanism |
|---|---|---|---|---|---|
| Customer | Domestic and Foreign Customers | Compliance Customer Service & Privacy Anti-corruption and Fair Trade | Unscheduled customer site audits and audit questionnaires Irregular phone calls, faxes, emails, letters | Business Development Center |
Contact: Vice President Mr. Wang
Tel: +886-2-2912-2100
Email: sales@intumit.com |
| Staffs | General Employees, Contracted Employees, Foreign Employees, Interns | Operating Status Training and Development Talent Recruitment and Retention Salary and Benefits Labor Relations and Human Rights Occupational Safety and Health | Regular and irregular meetings and education training Irregular internal announcement e-mail Welfare Committee Quarterly labor-management meeting Irregular case interview Annual health check | Organization Operation Center Human Resources Department |
Contact: Mr. Chen
Tel: +886-2-2912-2100
Email: am@intumit.com |
| Supplier | Suppliers, Outsourcers, and Other Partners | Compliance Customer Service and Privacy Guarantee Anti-corruption and Fair Trade Labor Relations and Human Rights Supplier Management | Irregular phone calls, faxes, emails, letters Irregular interview Reports or appeals from Mails Supplier Survey | Organization Operation Center Purchasing Unit |
Contact: Mr. Chen
Tel: +886-2-2912-2100
Email: am@intumit.com |
| Shareholder | Investors, Shareholders | Company Financial Information Operating Status Corporate Governance Customer Service and Privacy Guarantee | Spokesperson and acting spokesperson system General annual meeting Organize briefings from time to time with legal persons, or accept interviews and telephone interviews from legal persons related to domestic and foreign investments Company website | Corporate Governance Officer |
Contact: Vice President Ms. Li
Tel: +886-2-2912-2100
Email: am@intumit.com |
| Working Community | Neighboring Communities | Social Care Charitable Activities Environmental Protection Human Rights and Labor Rights | Company website Irregular phone calls, faxes, emails, letters | Organization Operation Center |
Contact: Vice President Ms. Li
Tel: +886-2-2912-2100
Email: am@intumit.com |
| Media | Environmental Protection Groups, Charity Groups, Media | Social Care Charitable Activities Corporate Governance | Company website Irregular phone calls, faxes, emails, letters Irregular press conference Irregular media interviews Irregular press release | Corporate Governance Officer |
Contact: Vice President Ms. Li
Tel: +886-2-2912-2100
Email: am@intumit.com |
| Government Agencies | Business-related Directive Agencies (Ex. County and City Government, Fire Protection, Police, Labor Safety, Environmental Safety and Security Agencies, Financial Management Committee, etc.) | Regulatory Compliance Environmental Protection Human Rights and Labor Rights Corporate Governance | The agencies reporting system Irregular phone calls, faxes, emails, letters | Organization Operation Center |
Contact: Vice President Ms. Li
Tel: +886-2-2912-2100
Email: am@intumit.com |
| Employees and external parties | Company Stakeholders | Establish a corporate culture of integrity management and develop sustainable business operations | Report mailbox | Audit Office |
Contact: Audit Mr. Zhang
Tel: +886-2-2912-2100
Email: audit@intumit.com |
Corporate Governance Structure - Board of Directors and Functional Committees
Board of Directors
The Company’s Board of Directors is composed of nine members with extensive industry management experience.
The Board is the Company’s highest governance body and the center of major business decisions. Its responsibilities include appointing and supervising the Company’s management, overseeing operating performance, upholding integrity in management, and ensuring the Company’s compliance with laws and regulations, the Articles of Incorporation, and resolutions of shareholders’ meetings. To fulfill its supervisory duties, the Board has established various organizations and channels, such as the Audit Committee, the Remuneration Committee, the Corporate Governance Officer, the Chief Information Security Officer, and internal audit.
Audit Committee
On December 24, 2020, the Company elected three independent directors at its first extraordinary shareholders’ meeting, and on the same day the Board of Directors established the Audit Committee, appointing the members of the Company’s first Audit Committee to exercise the powers of the supervisors.
Remuneration Committee
In January 2021, the Board of Directors resolved to establish the Remuneration Committee, which is composed of three members. The Committee is responsible for evaluating the remuneration policies and systems for the Company’s directors and managers and making recommendations to the Board of Directors for its decision-making reference.
Nomination, Risk Management and Sustainability Committee
In November 2025, the Board of Directors resolved to establish the Nomination, Risk Management and Sustainability Committee, composed of three members. It is the decision-making and supervisory body for the nomination and review of the Company’s directors and senior managers, as well as for risk management and sustainable development, covering the three major dimensions of Environment (E), Society (S), and Corporate Governance (G). Its purpose is to establish the Company’s risk identification and management mechanisms across these dimensions, strengthen the Company’s operational structure, strive for environmental sustainability, and fulfill corporate social responsibility, thereby enabling the Board to fulfill its duty of safeguarding the rights and interests of the Company, its employees, shareholders, and stakeholders.
Corporate Governance Officer
On June 26, 2024, the Board of Directors appointed a Corporate Governance Officer responsible for corporate governance-related affairs, including handling matters related to the Board of Directors, the Audit Committee, the Remuneration Committee, and shareholders’ meetings in accordance with the law; assisting directors with their appointment and continuing education; providing directors with the information needed to perform their duties; and assisting directors in complying with laws and regulations.
Internal Audit
In January 2019, the Board of Directors appointed the head of internal audit and established the internal audit unit. Its purpose is to examine and review the effectiveness and efficiency of the internal control system and to provide timely improvement recommendations, ensuring that the internal control system is continuously and effectively implemented.
Implementation of Integrity Management and the Company's Key Regulations
Implementation of Integrity Management
To establish a corporate culture of integrity management and a sound business operating model that promotes the Company’s healthy development, the Company expressly stipulates that it will neither offer nor accept gifts or kickbacks from counterparties, and requires employees not to exploit their positions for private gain, engage in malpractice, or accept gifts from others.
Regulations and Guidelines
On January 14, 2019, the Board of Directors approved the “Code of Integrity Management,” the “Procedures and Conduct Guidelines for Integrity Management,” the “Code of Ethical Conduct,” and the “Code of Employee Conduct.”
The Company's Key Regulations
Unit Promoting Integrity Management
To strengthen the management of integrity management, the Company has designated the Corporate Governance Officer as the dedicated unit responsible for formulating integrity management policies and prevention programs and supervising their implementation, and for reporting to the Board of Directors regularly (at least once a year).
Applicable Parties
Directors, managers, employees, mandataries or persons with substantive control, customers, and suppliers.
Assessment Mechanisms and Related Actions
The audit unit conducts risk-based audits to jointly manage and prevent dishonest conduct. Integrity management is incorporated into employee performance evaluations and human resources policies. When dealing with suppliers, the Company first assesses the legality of the counterparty and fully understands its integrity management practices and its compliance with corporate sustainable development policies. The Company adopts a zero-tolerance approach to corruption and bribery and pledges that its business activities worldwide will be free from any form of corruption or bribery.
Implementation Status
Directors and senior management are required to submit a “Statement of Integrity Management.” The Company promotes laws and regulations related to “integrity management” through emails and internal website announcements, and new employees receive education and guidance from the Human Resources unit during pre-employment training. The Company has set up an “Independent Whistleblowing Mailbox” and a “Reporting Hotline” on its official website to facilitate reporting channels, and has designated a unit with independent authority to accept and investigate reported cases. If an employee’s report is verified to be true, the relevant unit of the Company will report to senior management and impose rewards or penalties accordingly. To date, no reported incidents have been received.
Internal Audit
Purpose of Internal Audit
The purpose of establishing the internal audit unit is to examine and review the effectiveness and efficiency of the internal control system and to provide timely improvement recommendations, ensuring that the internal control system is continuously and effectively implemented.
Operation of Internal Audit
The Company’s internal audit is conducted in accordance with the annual audit plan approved by the Board of Directors. Internal audit reports and follow-up reports are prepared and submitted to the Audit Committee before the statutory deadline. If any material violation is discovered or the Company is at risk of significant harm, a report is immediately prepared and submitted for review, and all Audit Committee members are notified. The internal audit also attends regular Board of Directors meetings to report on the progress of the audit plan.
- The Company’s Audit Committee is composed of all independent directors and convenes at least once each quarter, and may be convened at any time as needed.
- Communication between the head of internal audit and the Audit Committee:
(1) Each month, the audit reports completed under the audit plan are sent by email to each independent director for review before the end of the following month.
(2) The head of internal audit regularly attends the Company’s Board of Directors meetings to report on internal audit operations. - Communication between the accountants and the Audit Committee: The Company provides a channel for independent directors to contact the certifying accountants. If an independent director considers communication or discussion necessary, the Company can promptly arrange a meeting.
