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Azure OpenAI Admin Platform
As a Microsoft Partner, INTUMIT provides the “Admin Portal,” an enterprise-level Agentic AI platform using Azure OpenAI (AOAI) generative AI applications. Our Admin Portal is an omnichannel platform and allows brands to easily deploy AI-powered applications across various channels such as Microsoft Teams, LINE, Facebook Messenger, Zalo, WhatsApp, Slack, and others like Voice, Avatars, and more. Our scalable platform integrates seamlessly with existing enterprise systems such as ERP, CRM, SCM, IVR, HRIS, etc, and supports end-to-end processes, helping businesses deliver Copilot and AI Agent services in the era of Digital Transformation and AI Transformation.
With Azure OpenAI, businesses can access the latest generative AI models via REST APIs. These models include the GPT-4 series, GPT-5 series, Realtime API, Codex, DALL·E 2, DALL·E 3, and Embeddings. INTUMIT helps companies leverage these models for content generation, summarization, semantic search, document automation, and natural language conversion. Our platform is designed to ensure that sensitive data and personal information are never stored, shared, or exposed outside your organization.
Microsoft Azure’s robust data management ensures enterprise users are secure. By harnessing generative AI, brands can enhance user experiences and flexibly implement a wide range of service scenarios.
INTUMIT's Financial Industry Success Case
Taishin Bank’s AI Service “Rose”
Taishin Bank’s AI service “Rose” integrates multiple channels including web, mobile, LINE, and Facebook. Rose supports account and credit card inquiries, and also incorporates accessibility for hearing-impaired users. THe platform leverages BERT-based semantic recognition to deliver personalized promotions.
- Channels: Web, mobile, LINE, Facebook
- Human-like interaction
- Account and credit card inquiry support
- Accessibility support (handoff for hearing-impaired users)
- BERT-based semantic recognition
- Inclusive customer service
- Personalized promotions
Taiwan Cooperative Bank's AI Customer Service
Taiwan Cooperative Bank’s AI customer service offers 24/7 live support through mobile banking, handling both speech and text-based queries such as fund transfers and account checks. With natural language understanding, multi-turn conversations are handled with ease. Rose also provides proactive push notifications and financial advisory services.
- 24/7 interactive support via mobile banking
- Handles speech and text-(fund transfers, account checks)
- Simulates natural conversation
- Supports multi-turn interactions
- Proactive push notifications
- AI-driven financial advice
Chang Hwa Bank's AI Customer Service
Chang Hwa Bank’s AI-powered customer service leverages natural language understanding to deliver fast, accurate responses and enhance customer satisfaction. Designed with accessibility in mind, the system aims for AA certification to ensure inclusiveness. By managing repetitive inquiries, the AI enables employees to focus on higher task.
- AI customer service with natural language understanding
- Quick and accurate responses
- Improved customer satisfaction
- Allows staff to focus on higher-value interactions
NEXT BANK’s AI Assistant
NEXT BANK’s AI assistant “AI Xiaojiang” delivers 24/7 interactive services through the mobile app, with seamless handoff to live agents when needed. The system integrates automation, behavior analysis, and personalized recommendations. The AI Assistant supports multi-channel (voice and web), improved semantic accuracy, and evolves into a “digital twin financial assistant” that proactively offers financial advice and reminders.
- 24/7 interactive service via app
- Smooth transfer to human agents
- Automation and behavior analysis
- Personalized recommendations
- Multi-channel interactions (voice, web)
- Enhanced semantic precision
- Development toward a digital twin financial assistant
- Proactive financial advice and reminders
Digitally Transform with INTUMIT's Agentic AI Solution
Create your own Agentic AI Solution!
- You can create your own AI app by combining various elements, just like using generative AI.
- Upload files, images, or input words and sentences as materials to use in your own generative AI app.
- Create code and set the prompt to {{INPUT:XXXX}} to combine multiple elements.