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Azure OpenAI Admin Platform
As a Microsoft Partner, INTUMIT provides the “Admin Portal,” an enterprise-level Agentic AI platform using Azure OpenAI (AOAI) generative AI applications. Our Admin Portal is an omnichannel platform and allows brands to easily deploy AI-powered applications across various channels such as Microsoft Teams, LINE, Facebook Messenger, Zalo, WhatsApp, Slack, and others like Voice, Avatars, and more. Our scalable platform integrates seamlessly with existing enterprise systems such as ERP, CRM, SCM, IVR, HRIS, etc, and supports end-to-end processes, helping businesses deliver Copilot and AI Agent services in the era of Digital Transformation and AI Transformation.
With Azure OpenAI, businesses can access the latest generative AI models via REST APIs. These models include the GPT-4 series, GPT-5 series, Realtime API, Codex, DALL·E 2, DALL·E 3, and Embeddings. INTUMIT helps companies leverage these models for content generation, summarization, semantic search, document automation, and natural language conversion. Our platform is designed to ensure that sensitive data and personal information are never stored, shared, or exposed outside your organization.
Microsoft Azure’s robust data management ensures enterprise users are secure. By harnessing generative AI, brands can enhance user experiences and flexibly implement a wide range of service scenarios.
Agentic AI - Azure OpenAI Solution
- Can't respond well with questions with numbers presented
- May not understand similarly asked questions very well
- Accurately understand user intent
INTUMIT's Manufacturing Industry Success Case
Internal Copilot Assistant for HR and IT
The Internal Copilot Assistant supports HR and IT by providing multilingual online assistance for common company inquiries and Semantic Search features. Through natural, multi-turn conversations, employees can complete internal processes such as leave requests, overtime applications, and administrative approvals. Generative AI allowed them to take meeting minutes, apply semantic search, and understand multi-intents. The solution reduces repetitive HR tasks and enhances overall operational efficiency.
- Improve efficiency in internal operations
- Multilingual online assistance
- Semantic search, generative capabilities, and multi-intent understanding
- Multi-turn conversational capability
- Automates internal workflows (leave requests, overtime, approvals)
- Reduces HR workload
- Improves employee experience
Semantic Search Process
- Accurately understand user intent! Not only can it distinguish and understand multiple questions, but it can also grasp sentiment and language.
- Optimize FAQ data! Integrate questions and answers for efficient batch responses.
- Easily search files! Utilize RAG semantic search to provide accurate results with intuitive search.
- Reduce maintenance burden! Generative AI reduces maintenance burden and enables human-machine collaboration in the Copilot era.
Enterprise Copilot Assistant
The Enterprise Copilot Assistant provides AI-powered support for HR, general affairs, legal affairs, and IT inquiries. Accessible via web and mobile devices by company employees and manufacturing partners, the system automatically handles routine questions, while complex inquiries are transferred to live agents in the IT and EDT promotional departments. This solution streamlines internal operations, reduces repetitive tasks, and improves overall support towards the employees.
- Multi-domain support (HR, legal, IT, general affairs)
- Automatic handling of routine inquiries
- Escalation of complex questions to live agents (IT & EDT promotional departments)
- Streamlines internal operations
- Reduces repetitive tasks for staff
- Improves employee support and experience
Digitally Transform with INTUMIT's Agentic AI Solution
Create your own Agentic AI Solution!
- You can create your own AI app by combining various elements, just like using generative AI.
- Upload files, images, or input words and sentences as materials to use in your own generative AI app.
- Create code and set the prompt to {{INPUT:XXXX}} to combine multiple elements.