Intumit participated in the 113th EXPO-TECH Digital Exhibition Pilot Project and presented the "Virtual Text and Conversational Multilingual Customer Service" project. This was demonstrated at the 2024 Taiwan International Fastener Show and the TASS 2024 Taiwan International Circular Economy Show, showcasing the "Co-Creation of Digital Exhibition Service Solutions."
The AI voice reservation system, developed jointly by LINE and Intumit, simulates human-like conversations and integrates with the Inline online reservation system. This allows small and medium-sized restaurants across Taiwan to save on labor costs while providing users with a 24-hour AI voice reservation experience.
TechMatrix, BELLSYSTEM24, and Intumit jointly developed CRM Next, an innovative marketing service to comprehensively enhance the results of marketing activities. By engaging with end customers through various channels such as SNS, chat, and telephone, contact center can collect and analyze customer insight and then utilize the insight to promote content more precisely.
Smart365 is an AI chatbot specialized for Microsoft 365 with a native Microsoft Teams application as the default frontend user interface. Users can easily arrange schedules, share information, enable task managements, or arrange meeting resources.